Built by founders who understand small business.
Mkiyah Shannon and Michael Boykin started Toolsitch after watching small business owners spend hours every week on tasks that should have been automated years ago. Scheduling, follow-ups, data entry, month-end reporting.
We work directly with owners to understand exactly how their operation runs, then build systems that handle the repetitive work without disrupting what already works.
About usHow it works.
Three steps from your first conversation to a running system.
Blueprint your workflows
We learn how your business runs. We look at your tools, your team, and where time is being lost. Then we identify the highest-impact areas to automate first.
Build your custom system
We design and build automation tailored to your business. No templates. No off-the-shelf software. A system built around how you work.
Launch and optimize
We deploy your system, walk your team through it, and stay on to monitor and improve it as your business grows.
What we build.
Website Design & Development
Clean, professional websites connected directly to your automation systems. Leads captured, appointments booked, customers followed up with automatically.
Workflow Automation
We map your most repetitive tasks and build systems that handle them without you lifting a finger. Client onboarding, internal approvals, recurring reports.
AI Chatbots & Customer Communication
AI-powered messaging that responds to customers around the clock, answers questions, captures leads, and routes conversations.
Lead & CRM Automation
Your lead sources, CRM, and follow-up sequences connected into one automated pipeline. Every new lead gets the right message at the right time.
Custom AI Strategy Session
Not sure where to start. We sit down with you, learn your business, and map out exactly where automation can save you the most time and money.
Common questions.
Ready to take repetitive work off your plate?
Book a free 15 minute call. We will learn how your business runs and show you exactly what we would automate.
Book a 15 minute callNo commitment. No jargon. Just a clear plan for your business.